The recent news from AT&T about the end of unlimited wireless data came as no surprise, but still raised my hackles more than a bit. Sure, only Sprint still offers unlimited data, but on a more limited network (in terms of coverage and capacity, anyway, along with a still-shaky corporate image). OK, let’s be fair: [...] Wireless Carriers
Mar
6
2012
3 Comments
Creating a Satisfied Customer – What The Carriers Need To Do Now
The recent news from AT&T about the end of unlimited wireless data came as no surprise, but still raised my hackles more than a bit. Sure, only Sprint still offers unlimited data, but on a more limited network (in terms of coverage and capacity, anyway, along with a still-shaky corporate image). OK, let’s be fair: [...] Wireless Carrier Bill Shock: The Enterprise Mobility Perspective
We spend a LOT of time in this community talking about enterprise mobility management. We continue to talk about mobile device management, and increasingly about mobile application management and mobile security. One thing that we don’t spend too much time talking about is wireless expense management. We don’t do that partly because I had hoped [...] The Justice Department to AT&T: Just Say No
Yesterday, the Justice Department sued to block AT&T’s proposed $39 billion takeover of T-Mobile USA, saying that the deal would remove a major player – T-Mobile USA – from the mobile carrier market, hurting competition and likely raising prices in the process. AT&T responded that it was “surprised and disappointed” by the suit and that [...] 4G: The Majesty and the Marketing
4G, whatever that is, has arrived. But are the carriers misleading customers as to what this development really means? Are we about to go down the same road, as, well, read on. Marketing is essential to the functioning of any successful economy. How can we find the products and services that we need unless someone [...] Looking Back On Enterprise Mobility in 2010
It’s December 31….the last day of the year. Sorry I have been out of touch this week, but I have been buried closing out the year, getting ready for 2011 and taking care of some pretty exciting personal stuff. That said, 2010 has been a pretty amazing year. As I sat down to begin writing [...] My New Handset: A Tough Decision? Not Really…
In my last column, I mentioned the fact that I was shopping for a new handset, and, at last, that process is now complete. Now, as I work in the mobility field, I don’t go all ga-ga over new toys. Well, OK, I do, for a couple of days, anyway, but truth be told I [...] Why You Need a Mobile Help Desk
As I was thinking about this entry, I recalled a previous missive on some issues I had had with my mobile device a couple of years ago. There, I made the case for needing a mobile (service) management solution. Today, I am going to share with you a story that makes me firmly believe your [...] Holy Buyout Batman! Vodafone Buys Quickcomm AND TnT
Ya, so I am a couple of days late in sharing some thoughts about this event. Vodafone announced on Friday that it was acquiring both Quickcomm AND TnT Expense management. So forgive the delay in my posting these thoughts, but I was in a plane home from San Francisco on Friday and took some much [...] Slides From The Enterprise Mobility Boot Camp
You can find below the slides from the Enterprise Mobility Boot Camp that was held at the Fall 2010 CTIA show in San Francisco. Slides from the Mobile Application Strategies (Internal/External) session are graciously provided by Lopez Research. These documents can only be used for personal education and may not be distributed by vendors/ISVs/consultants without [...] Recapping the Enterprise Mobility Boot Camp
What a crazy past week. As you know, the CTIA show took place in San Francisco at Moscone West with The Enterprise Mobility Foundation hosting its inaugural Enterprise Mobility Boot Camp. For those of you who did not have the opportunity to attend, let me tell you, you missed out on a great event! Attendees [...] 
