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The Mistrust In Enterprise Mobility

Hello.  Remember me?  I’m the crazy enterprise mobility enthusiast who used to have the time to write semi-witty (and hopefully semi-intelligent) missives on this site.  And then life kind of went haywire for me over the last 30 days.  In any case, I’m back (I hope).  In one respect, I look at this unintentional hiatus as a sabbatical or leave of absence.  And what does one typically do when they come back from a vacation (other than dig themselves out of the pile of unread emails)? You ask your colleagues “what did I miss?”

And in this instance, somehow I feel as if the answer is “nothing.”  Case in point, check out this infographic that was developed by our good friends at MobileIron (and published on FierceMobileIT), that showcases some of the latest fallacies and misunderstandings of BYOD.  I think two of the best points of the infographic include that 41% of survey respondents think that their company can’t see what they are doing on their mobile devices and that only 30% of respondents fully trust their employer to keep personal information private.

My quick responses to these two numbers are (respectively) 1) If your device is managed, you need a wake up call and 2) so what else don’t you trust your employer about?  Actually, come to think of it, my favorite line in the infographic was that “Younger employees are more concerned than older employees.” Presumably about privacy.  You know there’s a perverse irony there when so many people are posting inappropriate things on the various social networks….

But here’s the bigger issue.  Have you noticed how there is an increasing number of articles and marketing collateral that discuss the challenges of BYOD…and how (conveniently) your favorite MDM solution is there to help you solve the pains of BYOD?  What irony.  I say what irony because for so long, the MDM vendors were talking about how great BYOD was….and now we have to discuss how it’s a challenge and that companies need to find ways to deal with the consequences of BYOD.  J’accuse.

So let me help you all out, if I may.  Do you want to fix all the issues you have as your organization is struggling with BYOD?  Do you want to stop having your employees worry that you’re snooping in on their devices?  Do you want to rebuild trust with your naive GenY employees who think they should be able to do anything they want?

Stop trying to do BYOD.  It’s simply not worth it. (Plus think about all the pointless BYOD articles you won’t have to read anymore).

When will we collectively finally figure out that the benefits of BYOD are significantly outweighed by its challenges and that companies can actually get all the benefits of the Consumerization of IT (which is what BYOD is really all about) without creating an “Us against Them” environment of distrust.

Then again….did I miss something?



  1. Posted July 24, 2013 at 13:45 | Permalink

    Based on the infographic it seems as though some of the younger crowd is just used to using their devices for everything so they just assume their job is watching/monitoring their device. There was only 1 way in which I would use my device for work – if it would make everything easier and if it was completely separate from my personal info. Luckily everyone seems to do this now and our offices use amtel mdm which does that…but what happens when companies want to see more than what they’re able to monitor now?

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  2. Posted August 14, 2013 at 14:24 | Permalink

    An issue rose, against the question, “who pays for BYOD?” (Let alone, BYON (Bring Your Own Network)), fact is consumers (workers) and the enterprise are paying, mostly the enterprise. (Pause for rational thought)…Big profits in more vendors pockets out of the workers and the enterprise purse! When faced with every member in the group purchasing the first iPAD, my solution was simple, a guest network, and a “Use at your own risk.” policy. Your point is welcomed here; forget BYOD whereas the (Cost vs. Usability vs. Security vs. Policy vs. “Culture” (Sociology in the Enterprise)) contains in and of itself a list of negative values. Here, Here! Then governance does not need to worry about X number of workers using two batteries a day playing “Crazy Birds” on enterprise paid time nor the large cash out to track, monitor if workers are. I would like to see a “Turn your device in at the door” policy in action. Wow, we just created a ROI of great “value added reduction of resellers, increased production, increased security, cuts in costs and a culture of known values/regulation, and a good Tax break for the enterprise” Kaizen! It is no wonder Toyota Motor Company does its Q3 reports on paper; the pen is still mightier than the device, with no need for secure storage, cyber-security, the “private information” everywhere, devices, software, wait state and a whole list of people, vendors, managers, administrators on the payroll to pin it on the wall! (Who pays for lithium-ion battery explosions?)

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