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  1. Posted December 8, 2010 at 17:23 | Permalink

    I’m really not sure how any organization (medical, healthcare, and other) would expect to hire and retain talent without being able to provide their employees the lifestyle their expecting and are already living. Sure, there are always exceptions.

    “What can we do to help them better understand this paradigm shift?” There are a few things that we can do. Two that come to mind (there are many others):

    1. The enabler! IT departments need to help the business perform better. It’s not about how many new servers they are going to get in 2011. It is about how they can enable their users and company to be more productive. To make better, faster decisions. IT staff are in position to drive the business, not restrict it. I’m stating the obvious however, to do this…mobile device enablement and management has to happen in 2011.

    2. Competitive advantage. If they don’t enable the use of mobile devices and mobile applications in 2011, they will be at a disadvantage. I don’t know any company that wants to be in that situation. NONE! Who would tell the board of directors? Not me!

    Of course, when dealing with medical and healthcare issues, seek professional help…

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    • Posted December 9, 2010 at 14:40 | Permalink

      “IT staff are in position to drive the business.” I’ll argue they have the OPPORTUNITY to HELP drive the business. Many IT departments still act like the Gestapo as opposed to having that ITSM mindset we love to talk about here.

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