Want more than just blog posts? Login or Sign up for a free acount and get research, videos, slide decks and more! Join the online social network for Enterprise Mobility.

Tiered Wireless Data Pricing – Is This A Good Or Bad Thing?

As most of you have probably seen, Ralph de la Vega, CEO of AT&T Mobility and Consumer Markets eluded this week that his company is considering a tiered pricing model for data.  Most people have been up in arms about this, saying that it’s just a way for AT&T to not only squeeze more money out of its customers, but better cope with the fact that its network can’t handle all the traffic that comes from the iPhone.

I’ll say: “Ya…So what?”

If I put on my economics hat (I do on occasion need to remind myself that I have a Master’s degree in the dark science), this is a classic case of Supply and Demand.  SSDD in econ parlance.

There was another article recently that said the 40% of AT&T’s data traffic was consumed by only 3% of customers.  How much you want to bet that many of those 3% are using an iPhone?  I’m not a “heavy” user of the iPhone and I still use about 400 MB a month.  Continuing the economics parlance, there is a cross subsidization from those who use little data to those who are using a lot of data.  This is not equitable in the long run. 

So what are we to do?  First of all, I do NOT believe there should be caps on the amount of data you can consume, e.g: only 1GB a month, or whatever.  Instead, you can actually achieve the same goal from a completely different approach.  Throttle back the speed.  Does EVERYONE need 3G?  My family sure doesn’t.  They just do email and surf the web occasionally.  Do I need 3G?  Heck, I need 4G.  I need access NOW…and for that, I would pay a premium.

The mobile network operators have much to learn from tradtional ISPs in my opinion.  I pay extra to have 30 Mbps on my cable modem as opposed to my friend who has a 1 Mbps DSL line.  It’s impossible for him to use as much network resources as me, because his pipe is 1/30th the diameter of mine.  See how this works?  I choose to be less constrained, and I am willing to pay the price.

Supply / Demand.  SSDD.

Why is this so hard for the carriers to understand?

2 Comments

  1. Posted December 12, 2009 at 14:36 | Permalink

    Perhaps it’s me, but I would want sufficiently high speed even when I am a very light user, because I want my web pages to load fast.
    Another problem with speed throttle is perception-triggered support calls: “Hey AT&T, I don’t think I am getting the speed I paid for.”
    On balance, I think tiered pricing is a fair compromise.

    Thumb up 0 Thumb down 0

  2. Posted December 14, 2009 at 09:13 | Permalink

    Sounds like CIR for wireless. Does this mean ATT is willing to remove the “best effort” connection classification of wireless and put up guarantees for a premium charge? Good for need it now users… I would be interested to see how many really need it right now.

    Thumb up 0 Thumb down 0

Post a Comment

You must be logged in to post a comment.